Guests get an answer around the clock — in their own language.
Known challenges
Reception is thinly staffed outside peak hours
Language barriers with international guests
Check-in takes too long
How it could work
An international guest asks via WhatsApp in English about a late check-in → assistant confirms the arrival time, explains access to the hotel after reception closes and logs the note in the PMS.
ApaleoMewsProtel
Matching solutions
Most popular
AI Front-Desk Assistant
No call, no inquiry gets lost again — even at night.
An AI assistant on your website and in WhatsApp that answers questions, books appointments, and hands off to your team when needed. Trained on your brand and offerings.